Live tracking with Woopra

Step 1: Scroll through the refreshingly charming post about the live tracking and analytics tool Woopra from Maya’s AmalgamDiscovering Woopra.

Step 2: Come back here to learn more about Woopra, because after you complete step 1, you will want to know more.

The live tracking screen of the Woopra desktop
The Woopra live tracking screen from the Woopra desktop

This is part two of a three part series on web metrics tools. Last week I wrote about Google Analytics. Next week you will learn about Post Rank. You’ll find Woopra’s site here.

There are differences between Google Analytics and Woopra. One is the live feature of Woopra. The live feature means that you watch what site visitors are doing on your site in real time. On WordPress Tavern in Woopra 1.4 Released, Pavel noted in a comment that he uses both Google Analytics and Woopra, and really likes the live feature of Woopra.

Another difference is the chat feature available with Woopra. If you want, you can initiate chats with visitors, or add “Click-to-Chat” buttons within a site to let your visitors initiate a chat with you.

On the other hand, Google Analytics and Woopra offer many of the same features. Woopra provides over 40 kinds of statistics and metrics anlyzing your web traffic. Woopra is customizable, in that you can choose the type of information you want to concentrate on and see in your Woopra desktop. You can register and track more than one blog or website with Woopra.  Once you’re signed up for an account, you make it all happen by inserting a bit JavaScript in the footer of your page, just like Google Analytics. Like Google, you can use it free.

Woopra’s free version is limited, however. The number of page views allowed in the free version is 30,000 per month. The free version includes ads. Check Woopra’s pricing plans, which range from $4.95 a month to $179.95 a month.

You can read a comparison of Google Analytics and Woopra from Royal Pingdom.

Woopra works on all sorts of platforms including WordPress, Drupal and many others. It’s available for Windows, Mac and Linux. There’s plenty of help with Woopra. They have an active Facebook page, a busy Twitter account, plus a guide, blogs and forums on the Woopra main site.

The chief benefits of Woopra over Google Analytics are the ability to watch visitors move through your site in real time and the chat feature. You could learn a lot from a live view of what visitors see and do on your site. If you are selling something and have the personnel to monitor the site, the ability to chat with visitors might be important to you.

Useful links: Jane McGonigal, Aviary in ed, hints in text boxes

New Game Designed to EVOKE a Better World tells about several projects involving game playing that Jane McGonigal is leading. These virtual reality games are designed to solve difficult real life problem and make real life changes. This excellent article by Kim Pearson also contains video of a recent TED Talk by McGonigal, which is a must-see.

Aviary continues to grow and improve. It’s now available in Google Docs. This is good news for educators, as this video shows. Aviary is readying an education program. If you’d like to be a beta tester for this education program, sign up here.

Don’t put hints inside text boxes in web forms from UX Matters give some excellent reasons why you should stop teaching anyone to do this, if you still are.

Twitter as an RSS source

I’m the proud owner to two new Twitter accounts. Both of them are meant to be nothing but an RSS feed. . . .

I’m the proud owner to two new Twitter accounts. Both of them are meant to be nothing but an RSS feed. One is for eHow articles and the other is for TGB Elder Geek articles. Neither site has a handy way to create a feed for just one individual’s articles, and Twitter is a great solution.

There’s a new Grazr widget in the sidebar today. It’s a feed reader widget that provides access to the feed from every site where I normally post things in the course of a week. Because of Twitter, I’m able to provide a useful URL on Grazr to create this handy RSS widget.

Thanks to Twitter for having feeds.

Author Rights vs. Disability Rights

It’s only partially helpful to consider this a battle between economic rights and civil rights. I think it’s part of the larger muddle over media-in-transition that is felling newspapers and leading to arguments over digital music rights, fair use, and the quoting of news articles. More . . .

There are two definitions of “rights” in this discussion. The first is copyright, the control of intellectual property. That’s the author rights. The other is the right to equal access to information. That’s the disability rights part of the issue.

Let’s take a look at the authors rights part of this controversy first. In February, the Authors Guild published E-Book Rights Alert: Amazon’s Kindle 2 Adds “Text to Speech” Function, which warned authors about the upcoming feature in Kindle 2 that would provide text-to-speech functionality.

Here’s the crux of the warning to Authors Guild members, and what the Authors Guild wanted Amazon to do:

We’re studying this matter closely and will report back to you. In the meantime, we recommend that if you haven’t yet granted your e-book rights to backlist or other titles, this isn’t the time to start. If you have a new book contract and are negotiating your e-book rights, make sure Amazon’s use of those rights is part of the dialog. Publishers certainly could contractually prohibit Amazon from adding audio functionality to its e-books without authorization, and Amazon could comply by adding a software tag that would prohibit its machine from creating an audio version of a book unless Amazon has acquired the appropriate rights. Until this issue is worked out, Amazon may be undermining your audio market as it exploits your e-books.

The Authors Guild was concerned that the Kindle 2 ebooks would take the place of Audiobooks. Currently ebooks and Audiobooks are two separate negotiable items for an author to consider in a contract process. The Authors Guild wanted Amazon to disable the text-to-speech functionality until the question was cleared up, and dismissed the disability issues with,

Others suggest that challenging Amazon’s use of this software challenges accessibility to the visually impaired. It doesn’t: Kindle 2 isn’t designed for such use. The Guild continues to support efforts to make works truly accessible to the visually impaired.

Amazon backed off and made it an author’s decision as to whether or not a particular book would have the “read aloud” function enabled. Amazon was quoted in the LA Times saying,

Kindle 2’s experimental text-to-speech feature is legal: no copy is made, no derivative work is created and no performance is being given,” the company said. “Nevertheless, we strongly believe many rights holders will be more comfortable with the text-to-speech feature if they are in the driver’s seat.

This did not make the people who regarded the Kindle 2’s read aloud feature as an assistive feature for the disabled happy.

The National Federation for the Blind (NFB) asked The Authors Guild to reconsider their position. Accodrding to the NFB,

When the NFB requested the Guild reconsider, the Guild told them that to read books with text-to-speech, print-disabled persons must either submit to a burdensome special registration system and prove their disabilities or pay extra for the text-to-speech version.

The Reading Rights Coalition, joined by the NFB and several other organizations decided to stage a protest on April 7 outside the headquarters of The Authors Guild. On the Reading Rights website, the call went out for Equal and not separate Reading Rights. They announced the protest and called for petitions, saying,

The Guild has told us that to read their books with text-to-speech we must either submit to a special registration system (that not all may qualify for and that would expose disability information to all future eBook reader manufacturers) and prove our disabilities — or pay extra. The Guild’s position is contrary to the principle of equal opportunity for all and discriminates against millions of people with print disabilities.

This report from CNN covers many of the issues and shows the protest in progress.

My view on the issue

As an author, I can understand the desire to maintain the rights to your work and the way it is distributed. As an accessibility advocate, I can understand the need for equal access to information. It’s only partially helpful to consider this a battle between economic rights and civil rights. I think it’s part of the larger muddle over media-in-transition that is felling newspapers and leading to arguments over digital music rights, fair use, and the quoting of news articles.

Technology is changing everything. As a society, we haven’t found a way to balance things and make them equitable. We’re all shouting, “It’s not fair!” no matter what our perspective on the issues. The laws haven’t kept pace with changes. The system of obligations and rewards haven’t kept up with changes. The technological possibilities are spinning ahead faster than we can wrap our minds around the beneficial uses.

Shouting, “It’s not fair!” is fine to bring attention to a problem. But very soon after we realize that things are amiss, we need to look for creative win-win solutions that find the needed compromises to restore equity and balance to society as a whole.

Related Links

Cross posted at BlogHer.

Summary of eHow articles for February

Links for the numerous articles I posted in February on eHow. More . . .

Denver at dawn

I had an absolutely fabulous time at Web Directions North in Denver this month and got to meet and talk with some really interesting people. In this photo,  you see Denver just waking up with the sun just touching the tops of the buildings.

Then I returned to reality and wrote some stuff ‘n things for eHow.

Useful Links: Screen Reader Survey, px to em, speech impaired

WebAIM’s screen reader survey results, a nice px to em converter, and advice for the speech impaired from one who knows. More . . .

WebAIM’s Screen Reader Survey results are available now. A main overall finding was that screen reader users are a diverse lot. They made a few recommendations based on their findings, but concluded

In general, these results suggest that following accessibility guidelines and standards, using technologies that support high levels of accessibility, and providing users with options is of the highest importance.

Px to Em can help you take that font measurement you can visualize perfectly at 36px and covert the measurement to ems. Then it gives you the CSS and even tells you a bit about why ems are such nice and loveable units.

Seven Ways to Communicate when you are Speech Impaired at Do It Myself Blog offers communication tips.

All my photos from Web Directions North can be found at Flickr.